People and Quality Assurance Administrator
Job No:
PQAAdminMCS112791
Location:
Toowoomba
Help support a team to make real difference in people's lives every day.
At Magenta Community Services, we keep our people at the heart of everything we do. As a purpose-driven, community-focused organisation, we deliver high-quality, person-centred support to older Australians and people with disability. Our culture is supportive, flexible and grounded in our commitment to safety, quality, and continuous improvement.
We are looking for a detail-focused and motivated People & Quality Assurance Administrator to join our growing People & Quality Assurance Team. This role is ideal for someone who thrives on accuracy, enjoys working with systems, and takes pride in maintaining high-quality records and documentation.
About the Role
You will be joining a well-established People & Quality Assurance Team of five, with each team member specialising in key organisational areas including Human Resources, My Aged Care, Compliance, and Work Health & Safety.
As the People & Quality Assurance Administrator, you will provide essential administrative support across all these functions. Your work will help the team maintain accurate records, meet compliance and reporting requirements, and ensure high-quality, safe services for the people we support.
Key Responsibilities of this role includes:
- High-volume data entry across case-management, compliance, and workforce systems
- Updating My Aged Care consumer records, auditable documentation, and budgets
- Maintaining accurate registers and documentation
- Providing administrative support for compliance, governance, quality, HR, and Safety.
What You Will Bring
- Solid data-entry skills with a strong focus on accuracy and reliability
- Excellent attention to detail to ensure high-quality records and documentation
- Confident working with digital tools, databases, and multiple systems
- Strong organisational skills and the ability to stay effective in a busy environment
- A positive, supportive communication style that aligns with Magenta’s people-first culture
- Proven ability to manage confidential information with professionalism
Desirable
- 1–2 years’ experience in administrative, compliance, quality, or records-management roles
- Certificate III or IV in Business Administration, Community Services, or a related field
- Strong capability with spreadsheets, registers, and reporting tools
- Experience in the aged care, disability, or community services sector
- Familiarity with My Aged Care portals, client management systems, or HRIS platforms
- Understanding of governance, quality, or WHS requirements
Why Magenta?
- People-first, values-driven workplace — we lead with empathy and integrity.
- Strong internal support and peer debriefing culture.
- Clear pathways for professional growth and development.
- Be part of a team that makes a tangible difference in the lives of people with complex needs.
Apply now and help us deliver the kind of support we’d want for our own loved ones.