Support Partner - Generalist - Toowoomba

Job No: MCS112777
Location: Toowoomba

Take the next step in your support career

At Magenta, we believe great support starts with great people. That’s why we put our team at the heart of everything we do — offering flexibility, mentoring, and genuine career growth, while helping the people we support live safe, meaningful lives.

If you’ve been in the disability sector for a while and are ready for a new challenge, the Support Partner – Generalist role offers a mix of hands-on participant support (around 65%) and office-based coordination (around 35%). It’s perfect for someone who enjoys direct support but also wants to develop skills in rostering, mentoring, and supporting team operations.

What you’ll do:

  • Provide consistent, person-centred support to participants across a range of needs

  • Build professional relationships with participants, families, and key stakeholders while maintaining confidentiality

  • Support rostering and help maintain stable coverage for frontline staff

  • Assist in coordinating participant activities and ensuring smooth day-to-day operations

  • Mentor and support other Support Workers through informal check-ins and guidance

  • Support staff to meet documentation standards and maintain accurate shift notes

  • Participate in team meetings, case discussions, and continuous improvement initiatives

  • Contribute to on-call duties on a rotating basis to maintain service stability

What you’ll bring:

  • Experience as a Support Worker supporting people with disability

  • Strong communication and interpersonal skills

  • Ability to work flexibly and respond to changing circumstances

  • Good organisational skills and attention to detail in documentation

  • A supportive, team-first attitude

  • Certificate IV in Disability, Community Services, or equivalent (or working towards) — highly regarded

  • Familiarity with rostering or client management systems such as FlowLogic is an advantage

Why you’ll love working with Magenta:

  • A people-first culture — we support our staff as much as our participants

  • Hybrid work — combine hands-on support with coordination and mentoring responsibilities

  • Career growth opportunities within a supportive team

  • SCHADS Award Level 3.1 + a collaborative, friendly environment

  • Work that genuinely makes a difference every single day

How to Apply

If you’re ready to grow your career while helping others live empowered, fulfilling lives, we’d love to hear from you. Apply today with your resume and a short cover letter.

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About Us

Magenta Community Services is committed to promoting a positive working environment where shared values and behaviours are lived every day. Our values represent what we, as a collective, care about, how we treat each other and our participants (who we like to refer to as our people) and how we engage in the local communities in which we serve. These values and behaviours have been developed collaboratively with our team of professionals with heart. Our four main values are: We keep our people at the heart of all we do. We are professionals with heart. We are part of our local community. We think outside the box.